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How to Refund a Rider via Stripe Connect

How to Refund a Rider via Stripe Connect

In exceptional cases, you can refund a Rider 100% directly in Stripe. Before you do, read the section below: the vast majority of cancellations must go through your GoRide dashboard.

Posted by admin · October 05, 2026

Dashboard Sales Refund
Turn Your Rentals into Demo Bike Sales

Turn Your Rentals into Demo Bike Sales

At the end of the season, riders who rented from you are the customers most likely to buy one of your demo bikes. They've already ridden the bike, on your trails, with your team. *Try-and-buy* is at the heart of the GoRide mindset: your rentals become a real sales channel. Here's how to retrieve the contact details of the people to reach out to.

Posted by admin · October 05, 2026

Inventory Sales
Stripe Legal Terms and Privacy Policy Update

Stripe Legal Terms and Privacy Policy Update

Stripe, the provider that processes payments for your GoRide shop, is updating its legal terms and privacy policy: here is what changes for you.

Posted by admin · October 05, 2026

Finance